Furthermore, this position requires the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. This position also requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The F&B Busser does not have any supervisory responsibilities.ĮXPERIENCE/TRAINING/EDUCATION: At least 6 months experience is preferred to successfully perform this job.ĬOMMUNICATION SKILLS: This position requires the ability to read, write and comprehend simple instructions, short correspondence, and memos. Provide personalized guest service to each table, interact with guests, smile and offer warm greetings and fare wells.Communicate any needs to server and oblige guests when ever possible. Be an ambassador for the guests, relay any messages to server as necessary.Assisting server with small duties through out service to appease guests.Provide bread service to each table as specified by the outlet’s menu.Maintaining water service through out meal for guests.Resetting tables to standard as designated by management.Clearing all soiled china, glass or silverware through out guests’ dining experience.Clearing table after guests are done with meal.Ultimately bussers allow the department a higher rate of success with each guest by fulfilling the following duties and responsibilities.Īll Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino. They contribute by creating a net of back service for each table, giving each guest not only a server, but a busser who assist in accommodating their every need at the table. They interact both directly and indirectly with guests. Bussers are a first line of support for servers. Bussers are a secondary service line of support for the guests in the dinner houses.

Pechanga casino jobs